Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days from the delivery date shown on the tracking.

Please contact me at TJeffW1974@3DToyFix.com to discuss the issue and return beforehand.

Ensure you return the item in its original packaging to qualify for a return.

We do not allow returns of perishable goods, such as food, intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase, and contact me before sending the return.

We grant only partial refunds in certain situations.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

When we receive and inspect your return, we will email you to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

We will issue your refund and promptly credit the original payment method if we approve your application.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company since the merchant may take time to post your refund officially.

Next contact your bank. Processing sometimes delays posting refunds.

If you’ve done all of this and you still have not received your refund yet, please contact us at {TJeffW1974@3DToyFix.com}.

Sale items

We refund regular-priced items only. We do not refund sale or as is items.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for a similar item, send us an email at {TJeffW1974@3DToyFix.com}.

Gifts

We do not refund or exchange gift items.

Shipping returns

To return your product, you should mail your product to: {10019 Southport Dr. Houston Tx 77089}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you must use a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.